Legal
UK GDPR Information
This page provides additional detail on how Tuned Performance processes personal data under UK GDPR and the Data Protection Act 2018.
1. Data Controller
Tuned Performance is the data controller for personal data submitted through this website. Contact: [email protected] or +44 07933 705124.
2. Purposes of Processing
- Handling enquiries and quote requests.
- Coordinating mobile service visits and customer communication.
- Maintaining service, security, and website operations.
3. Lawful Bases
- Contract: to take steps before entering into a service agreement.
- Legitimate interests: to run and improve service delivery and website security.
- Consent: for optional cookies and optional analytics/marketing processing.
4. Data Categories
- Name, email, phone number, and postcode.
- Vehicle details and service requests you submit.
- Optional image uploads provided for quote assessment.
5. Data Recipients
Data may be processed by trusted service providers required to operate this website and deliver enquiries, including web hosting, form handling, and embedded services.
6. International Transfers
Where third-party providers process data outside the UK, transfers are managed using appropriate safeguards, such as contractual protections or equivalent legal mechanisms.
7. Retention
Personal data is retained only as long as reasonably necessary for customer service, legal obligations, accounting requirements, and dispute resolution.
8. Your Rights
- Right of access to your personal data.
- Right to rectify inaccurate data.
- Right to erasure in certain circumstances.
- Right to restrict or object to processing in certain circumstances.
- Right to data portability where applicable.
- Right to withdraw consent for consent-based processing.
9. Complaints
If you are unhappy with how your data is handled, you can contact us first or complain to the UK Information Commissioner's Office (ICO): ico.org.uk.